Return Policy

Refunds & Returns

We do not accept returns or exchanges, simply because each of our items are handcrafted to order--specifically for you--each time an order is placed. We also create a lot of custom and personalized pieces that cannot be resold. However, we understand that life happens, so if an order is placed on accident, please contact us within 24 hours to cancel the order. After 24 hours, the order will be processed as usual.


At Wall Leather Co, we are very dedicated to creating a high quality & long lasting product for you! We hope that the items you order from us will stand up to the test of time. In fact, one of the greatest qualities of leather is that as it gets used, the worn look gives it character & actually makes it look better! However, if any of our items don't hold up to your standards or appears to be defective for any reason, you are welcome to mail it back to us for repair within the first 60 days of receiving it. Contact us using the "Contact" tab at the top of our website to see if your item qualifies for repair & to get our mailing address. Any issues beyond 60 days will be considered everyday wear & tear, but please contact us & we will do our best to work with you!

Hello! I'm Emily, a rancher's wife, mom to two rowdy little boys & the working hands behind Wall Leather Co. We’re blessed to live on the family ranch, where the boys & my business get to run wild!

My days are fueled by equal parts coffee and Jesus, which is the best recipe for sanity l've found yet. Give me a holler if you can top that combo, but I don’t think you can.

Our Story

Wall Leather originated in Pendleton, OR in 2019, where my husband Jackson & I were attending college. I was going for an agriculture teaching degree & he was going for a piece of paper that says he can do things. (Aka, a backup plan in case the farm life ever fell through.)

During our few years there, Jackson spent a summer working with a local boot maker, who added to his pre-existent knowledge in the leatherworking industry. That sparked an interest in me, but only because I decided I wanted him to make me a pair of tooled leather earrings. I pestered him for a long time & he finally sat me down one evening & showed me how to do it instead. Not quite what I asked of him, but in retrospect, I’m glad it panned out the way it did!

I shared my first few pairs of tooled leather earrings to my friends & family on social media & was met with an overwhelmingly positive response. I’ve had an entrepreneurial spirit since I was young, so it didn’t take much prodding to get me to open an Etsy shop.

My little side hustle carried us through the completion of college, followed by us moving home to Jackson’s family ranch. We married in the summer of 2020 & by the time our first little boy was on the way in 2021, I was able to take on Wall Leather full time.

What. A. Blessing.

It’s been a wild ride since then! I added metal stamping to the works, & most recently, I find silver scattered across my desk. Such a cool trade to be learning. I love being multi-passionate because it means I’ll never get bored. Even if I did think for a moment that I was bored though, I’d be quickly reminded of the bookkeeping, emails & social media posts that also fall on my shoulders.

My Greatest Thanks...

To everyone who's supported my venture, know that every purchase is not just a transaction, but a validation of my hard work and a testament to the grace that's brought me here. God’s blessings are abundant in my life, but YOU, the people who shower my business with love & support, are seriously cherished.

Thanks for stopping by & getting to know me. Let’s raise a big cup of coffee to the adventures that are to come! Cheers, friends.